A landmark ruling by the First-tier Tribunal (FTT) in Thomas Elsbury v The Information Commissioner [2025] UKFTT 915 (GRC) has required HMRC to reveal whether it used artificial intelligence (AI) in assessing Research & Development (R&D) tax relief claims. The Tribunal rejected HMRC’s secrecy arguments, finding that transparency and public confidence outweighed the potential risks cited by the tax authority.
This decision has significant implications not just for R&D claims but for the wider tax system, especially in disputes involving VAT fraud, MTIC fraud, and the Kittel principle, where AI-driven risk assessment may be influencing HMRC decisions without taxpayers’ knowledge.
Dispute Between Thomas Elsbury and HMRC
In 2024, tax expert Thomas Elsbury submitted a Freedom of Information (FOI) request to HMRC asking whether AI had been used in evaluating R&D tax credit claims. His concerns arose after noticing unusual features in HMRC correspondence, including the use of Americanised spellings, em dashes that were not typically found in HMRC templates, and letters that failed to match the specific details of the claims in question.
Elsbury argued that if AI was being used, especially without clear safeguards, it could undermine trust in HMRC’s processes and discourage legitimate claims, ultimately harming the UK’s innovation policy objectives.
HMRC refused to confirm or deny AI use, citing FOI exemptions aimed at preventing tax fraud. The Information Commissioner’s Office (ICO) upheld HMRC’s refusal, accepting that confirming AI use could prejudice the collection of tax. Elsbury appealed to the FTT.
For taxpayers and advisers, this is a reminder that challenging HMRC’s refusal to disclose key information requires both a clear understanding of Freedom of Information law and a strategic litigation approach. At LEXLAW, our tax disputes solicitors have extensive experience in compelling HMRC to release information critical to a client’s case, whether through FOI challenges, disclosure applications in the Tax Tribunal, or judicial review. In many cases, early legal advice can make the difference between uncovering decisive evidence and being left at a disadvantage in dispute proceedings.
Tribunal’s Findings and Legal Reasoning
The Tribunal considered two main questions: whether HMRC could refuse to confirm or deny AI use under FOIA exemptions, and where the balance of public interest lay. Judge Alexandra Marks found that Elsbury’s arguments were “compelling” and that the public interest in transparency outweighed HMRC’s stated concerns.
The Tribunal noted that concealing AI use risked undermining taxpayer trust and confidence in HMRC, and that there was a realistic possibility AI could be deployed by individual HMRC officers in an unauthorised way. Such a lack of transparency, the judge observed, could deter legitimate R&D claimants from applying, frustrating the scheme’s policy aims.
“The balance of the public interest lies in disclosing the information requested,” Judge Marks concluded.
HMRC was ordered to respond to the FOI request by 18 September 2025.
Read the Whole Judgement Here:
Understanding the Wider Impact on Tax Disputes
While the case centred on R&D tax relief, its principles apply far more widely. HMRC increasingly uses data analytics, machine learning, and potentially AI in:
- VAT Kittel principle cases denying input tax recovery where HMRC alleges “knew or should have known” involvement in fraud.
- MTIC fraud investigations risk profiling supply chains and trade patterns.
- Penalty decisions determining whether late filing/payment penalties should be issued.
- Customs and excise compliance automated risk scoring for imports and exports.
Taxpayers now have a precedent for seeking disclosure about whether AI influenced HMRC’s decision-making in their case, and if that process met legal standards of procedural fairness.
Practical Takeaways from the Ruling
This case demonstrates that transparency can be compelled through legal challenge, and that the FTT is willing to order HMRC to confirm AI use where the public interest outweighs potential operational risks. It also shows that procedural fairness can be challenged if AI has influenced an assessment in a way that causes error.
The ruling further highlights important data protection concerns, as AI use raises questions about the secure handling of sensitive business information. From a policy perspective, the decision underscores the danger that perceived unfairness could deter participation in relief schemes designed to promote innovation. Finally, the case confirms that well-targeted FOI requests can be a strategic tool for uncovering decision-making methods before entering litigation.
Why This Case Matters
The Tribunal’s ruling in Elsbury marks the first time HMRC has been compelled to disclose potential AI use in tax claim assessments. It signals a growing judicial willingness to prioritise openness over administrative convenience, even in areas where HMRC claims fraud-prevention justifications.
For businesses, the decision strengthens the ability to hold HMRC accountable for how it reaches its conclusions, particularly where technology and automation play a role. For advisers, it underscores the need to consider FOI processes alongside traditional tribunal and court appeals when challenging HMRC decisions.
At LEXLAW, our tax dispute lawyers regularly assist clients in challenging HMRC on both procedural and substantive grounds, including cases involving undisclosed decision-making processes. We have a proven record in HMRC investigations and tribunal litigation, we provide strategic and effective representation that protects our clients’ commercial and legal interests.
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At LEXLAW, we ensure your interests are rigorously protected and your position is informed by the latest legal developments, case law, and best practices in UK tax dispute resolution. Contact us today for expert legal guidance and proactive representation.
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Frequently Asked Questions
What was the main issue in Thomas Elsbury v The Information Commissioner?
The case focused on whether HM Revenue & Customs (HMRC) should be required to disclose if it had used artificial intelligence (AI) in processing Research & Development (R&D) tax relief claims. Tax expert Thomas Elsbury suspected that AI was being used, possibly without proper authorisation, based on anomalies he observed in HMRC correspondence, such as American spellings, unusual formatting, and content that did not match the specific details of the claims. His argument was that, in matters involving sensitive intellectual property and significant tax reliefs, the public has a right to know if automated systems, rather than human officers, are making decisions that could have major financial consequences.
Why did HMRC refuse to confirm or deny the use of AI?
HMRC relied on exemptions under the Freedom of Information Act 2000 (FOIA), particularly those designed to protect the public purse from fraud. They argued that acknowledging AI use, even without revealing operational details, could give fraudsters valuable insight into HMRC’s compliance systems. This, HMRC claimed, could allow individuals or businesses to adapt their conduct to evade detection, thereby undermining tax collection. In their view, the risk of prejudicing the prevention of tax fraud outweighed any transparency benefits.
How did the Information Commissioner’s Office (ICO) initially rule?
The ICO sided with HMRC, agreeing that the potential harm to the tax system justified withholding the information. The Commissioner accepted HMRC’s position that even confirming or denying the use of AI could jeopardise compliance by revealing operational vulnerabilities. While the ICO acknowledged that there was a public interest in understanding HMRC’s adoption of AI, it concluded that the risks to tax collection were more compelling.
What did the First-tier Tribunal decide?
The First-tier Tribunal (FTT) overturned the ICO’s decision. Judge Alexandra Marks found that the public interest in transparency was strong, particularly given the potential for AI use to affect trust in HMRC’s decision-making. The Tribunal ordered HMRC to confirm or deny whether AI had been used in the relevant R&D claims and gave a deadline for compliance. The judge considered Mr Elsbury’s concerns “compelling” and noted that transparency could help maintain the integrity of the R&D tax relief scheme by ensuring claimants have confidence in how their applications are assessed.
Why is this decision significant for taxpayers?
This is believed to be the first tribunal ruling requiring HMRC to disclose whether AI is used in specific tax decision-making processes. It represents a potential shift towards greater openness in government use of emerging technologies. For taxpayers, the decision could set an important precedent: it shows that HMRC’s operational secrecy is not absolute and can be challenged successfully where there is a strong public interest. It also raises broader questions about the fairness, accuracy, and oversight of AI in tax administration, issues that could affect many other areas of tax law beyond R&D claims.
How can LEXLAW assist in cases like this?
At LEXLAW, our specialist tax disputes solicitors and barristers have extensive experience challenging HMRC decisions through Freedom of Information requests, statutory appeals, and judicial review. We have successfully compelled HMRC to disclose key operational details, which can be decisive in overturning unjust decisions. In a case like Elsbury’s, we would help build a strong public interest argument, gather technical and legal evidence, and ensure that your application meets the strict procedural requirements of FOIA and tribunal litigation. Our team includes former HMRC lawyers and leading tax counsel, enabling us to combine insider insight with aggressive defence strategies.
